You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. Donateyourday.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.
STORAGE AND SECURITY OF YOUR INFORMATION
We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, birth date, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).
It is an essential pre-condition to you using our website that you agree and accept that DonateYourDay.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer, from personal data theft, hacking or from any other use of the website or from private and personal information you choose to provide. Any personal information you provide is done so at your own risk. This limitation of liability includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of donateyourday.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of donateyourday.com.au, our customers or third parties or if required by law.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
General Data Protection Regulation (GDPR)
On May 25 2018, the General Data Protection Regulation (GDPR) took effect.
Donate Your Day receives specific data about website visitors when information is provided voluntarily, such as when our visitors request information, purchase or sign up for services, submit a customer support enquiry or send us emails.
We may use the information we collect for, but not limited to:
Your information will not be shared unless we are legally required to do so by a government or enforcement agency.
The security of your personally identifiable information is important. We follow generally accepted standards to protect the personally identifiable information submitted to us. We use an EV SSL certificate to encode and protect visitor data. Even though we take precautions to protect information, no security measures can be 100% secure. If you have any questions about your personally identifiable data, please use our contact us page.
Donate Your Day may retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Information you share online in a public space, including on any blog, bulletin board, chat room, post, or website is available to anyone else who views that area. We cannot safeguard any information you disclose in these or similar locations.
If you are visiting this website from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting and using this website and communicating electronically with us, you consent to such transfers.
Upon request Donate Your Day will provide you with information about whether we hold, or process on behalf of a third party, any of your personally identifiable information. To request this information please use our contact us page. You may also correct or request deletion of your personally identifiable information by using the contact us section of our website.
Our website and services are not directed to children, and we do not knowingly collect personally identifiable information from children under 13. If you believe that a child under the age of 13 has given us personally identifiable information, please contact us immediately via our contact us page.
Notification of Data Incidents
Donate Your Day will notify customers inside a reasonable timeframe if there are any accidental, unauthorised or unlawful destruction, loss, alteration, or disclosure of, or access to their personal data. We will assist our customers in their obligations under Articles 32-36 of the GDPR.
Addition: Donate Your Day is an Australian based and registered charity located in Australia. Furthermore, Donate Your Day only fundraises for Australian charities, located in Australian. If you are a European citizen, you are bound by our laws and regulations while entering our domain and are providing your information with full knowledge of our regulations.